FAQ

FREQUENTLY ASKED QUESTIONS 

Shipping Times?

After the print is ready to ship, the shipping time will be based on your location.

  • All orders are processed within 3-5 business days.
  • Standard shipping typically takes 7-10 business days.
  • Express shipping typically takes 3-5 business days.

Once dispatched, an automated email is delivered to the email you provided at the checkout. You will have access to tracking information that provides you updates when they occur.

Can I Add A Request At Checkout?

Sure, I will always try my best to accommodate special requests, please contact me directly using the contact form.

Can I Change Something In My Order?

Orders are processed within 3 days, 

What Is The Best Way To Contact You?

If you have a question about your purchase, please be sure to submit a form through the contact page directly for a prompt response.
 

Will I Get a Certificate of Authenticity?

Only originals and limited editions arrive with a certificate of authenticity. Open edition prints, and canvas prints do not come with a certificate of authenticity.

Will My Print Be Hand-Signed?

Open edition prints do not arrive hand signed. The original signature is printed on the fine art print but otherwise is not available hand signed.

Can I Commission A Custom Piece?

I enjoy special projects and commissions, if you have something in mind, I would love to work with you.  Please contact me and we can discuss my availability. 

Where Can I Find My Order Confirmation?

Your order confirmation and invoice is delivered to your inbox automatically after purchase. If you cannot find it in your primary inbox, it may have ended up in your spam folder.

Paper invoices are rolled with an option to request flat packaging.  A digital invoice will be sent in your order confirmation email for your recording convenience.

Art For A Cause - Charity Work

I would be honored to work with your charity event! Please email me through the contact page or pop a message to blacklemonartshop@gmail.com.   Within your pitch, please include the aim of the organization and the selected event with deadlines for artwork completion, delivery and showcase day. I will get in touch with you as soon as possible to arrange a Zoom meeting and dive into the details!