Shipping & Returns Policy
Shipping Policy
Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has shipped.
Shipping Methods & Timeframes
Books (fulfilled by Lulu Direct):
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Fine Art Prints (fulfilled by Lumaprints):
- Standard Shipping: 7-10 business days
- Expedited Shipping: 3-5 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Tracking Information
Once your order ships, you will receive a tracking number via email to monitor your delivery.
International Shipping
We currently ship within the United States. International shipping options may be available upon request.
Returns Policy
Return Window
We accept returns within 30 days of delivery for most items in original condition.
Eligible Items
Fine art prints and gifts may be returned if they arrive damaged or defective. Books are generally non-returnable unless damaged during shipping.
Non-Returnable Items
- Custom or personalized items
- Original artwork (unless damaged in transit)
- Items marked as final sale
How to Initiate a Return
To start a return, please contact us at [your email] with your order number and reason for return. We will provide you with return instructions.
Refunds
Refunds will be processed to your original payment method within 5-7 business days after we receive and inspect the returned item.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately with photos. We will arrange for a replacement or full refund at no cost to you.
Questions?
If you have any questions about our shipping or returns policy, please contact us and we'll be happy to help.